With City Innovate and ServiceNow you can replace manual processes based on legacy products with more modern applications that let you build contracts faster, approve grants more easily, and make your procurement process more agile. Teams can work remotely, implement granular permissions, and tap into machine learning and AI to add greater intelligence to workflows. 

Document Process Automation is changing how government works.

• Seamlessly produce compliant, pre-populated documents in less time from existing or new records in ServiceNow.

• Get reportable, actionable insights into every step of the document creation, submission, and evaluation process.

• Centralize communications across multiple teams and get faster approvals from internal and external stakeholders.

• Reduce duplicate data entry, templatize manual tasks, share knowledge, and maintain flexibility.